Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.

OMG – it’s the truth – you told the truth – that’s a strategy?! I LOVE it – I’m so happy – however the [government agency] responds will be OK by me. It’s perfect, you have made sense of a time in my life and behaviour and responses I didn’t understand.

The reasoning and explanation in your letter is more valuable to me personally than the [agency’s] outcome. A win would be great, but no matter what happens, I can definitely take heed of this, develop better insight, work on improving my response to confronting and conflicting events and have a happier life, which is and must be the ultimate goal.

Seriously grateful and overwhelmingly impressed by your ability to nail the issues in such a way that I will have peace of mind no matter what the outcome.

Rosemary

Well thank you God & thank you Tania! I’m so grateful to you for your advice and for the time and care taken in the delivery so I could trust you and follow that advice. A very happy Christmas to you and many blessings as you have given me the best gift I could hope for.Lauren

Thank you so much for your help. I just wish we had found you two years ago when we first starting having problems with the Tax Office.

I am grateful to Tania who has offered her assistance.

Tanis’s free of cost consultation has proved that ‘yes ‘there are human beings who helped others in this materialistic world.

No wonder Tania you are highly professional and very kind hearted individual. My entire family is grateful to you. My words are not scripted it’s a real time experience of ordinary individual who is not representing any corporation or business enterprise.