Dear Tania,

Just want to say a big thank you, coming from a financial background myself, I was so impressed by your in-depth knowledge on tax residency and other tax issues, these are areas I often find that lots of accountants don’t even have an answer for, you are so knowledgeable, helpful, and really put my mind at ease.

Can I please just say how gobsmacked I was that you would make yourself available for a  client, let alone a new client on a Sunday. Unbelievable client service.!!!! .That is above and beyond service. You certainly are what your website promotes. Thank you.

After 13 years of not being aware of it, the ATO advised me of an issue… a financially crippling, life changing kind of issue.  Their timing was exceptional, with massive cutbacks at work, my employment future was uncertain, and a wife currently going through IVF the additional stress was almost unbearable.

I spent almost 6 months attempting to obtain the information I needed from the ATO with very little success.

In desperation I contacted Tania, and within a day of engaging her services she had cut to the core of the problem, obtained the information I had not been able to and explained clearly to me what the situation was.  Within a week she had investigated the options available to me, identified a recommended course of action and put me contact with the relevant people to assist.

Tania was extremely professional and empathetic, kept me updated constantly on her progress and achieved a favourable outcome.  My wife and I are so very grateful and it is an enormous relief to be able to put this behind us.

I would highly recommend Tania to anyone having tax issues of any kind.

Arran

I slept well last night for the first time in a long time, after which this morning, feeling rested was almost like a strange experience!

Many many thanks for co-ordinating such a positive and eventful meeting with the ATO. I was still in disbelief after we left, not only at the extraordinariness of the synchronicities that became apparent, but also at how everybody worked collaboratively towards a favourable resolution.

You were right in advising me the way you did beforehand, and I am tremendously grateful for that.

I’m looking forward to resolving all this soon and getting back on track with timely lodgement of my returns as and when they are due from now on.

Thank you again Tania, for your continued good work.

Michael K