After 13 years of not being aware of it, the ATO advised me of an issue… a financially crippling, life changing kind of issue.  Their timing was exceptional, with massive cutbacks at work, my employment future was uncertain, and a wife currently going through IVF the additional stress was almost unbearable.

I spent almost 6 months attempting to obtain the information I needed from the ATO with very little success.

In desperation I contacted Tania, and within a day of engaging her services she had cut to the core of the problem, obtained the information I had not been able to and explained clearly to me what the situation was.  Within a week she had investigated the options available to me, identified a recommended course of action and put me contact with the relevant people to assist.

Tania was extremely professional and empathetic, kept me updated constantly on her progress and achieved a favourable outcome.  My wife and I are so very grateful and it is an enormous relief to be able to put this behind us.

I would highly recommend Tania to anyone having tax issues of any kind.

Arran

OMG – it’s the truth – you told the truth – that’s a strategy?! I LOVE it – I’m so happy – however the [government agency] responds will be OK by me. It’s perfect, you have made sense of a time in my life and behaviour and responses I didn’t understand.

The reasoning and explanation in your letter is more valuable to me personally than the [agency’s] outcome. A win would be great, but no matter what happens, I can definitely take heed of this, develop better insight, work on improving my response to confronting and conflicting events and have a happier life, which is and must be the ultimate goal.

Seriously grateful and overwhelmingly impressed by your ability to nail the issues in such a way that I will have peace of mind no matter what the outcome.

Rosemary

Hi Tania,

You and your team worked tirelessly and we couldn’t have been more impressed or supported by you.  Your team’s professionalism, communication and honest support gave us reassurance during a very stressful time.

We received the best result which was only achieved by their you and your team’s commitment and hard work.

Good morning Tania,

Thank you again for all your help with the AustralianTaxation Office (ATO) Super Guarantee negotations.

I would like to thank you and your associates from the bottom of my heart, for your tireless work and efforts without I have no doubt I would not be sitting here today.

Tania, thank you sincerely for the result you have achieved with the ATO who carried out an audit on my 2002 return (in 2014!). This was an incredibly stressful time with no records, living in another country and an accountant who was very unhelpful.

You have achieved an amazing result, one which I could not have achieved without your professional help. My final ATO account was a mere 1.3% of the original ATO invoice. Now I can resume a normal life.

Sincerely,

Jasmine