Dear Tania

I cannot thank you and your team enough for the work undertaken to have my charges completely withdrawn during recent matters I was facing with the ATO. It was absolute fate that I contacted your office, but it was the best decision I could have made. From the very first phone call, you treated me with kindness and respect, despite the situation I had found myself in.

When one thinks of a Solicitor, it is easy to go straight to the stereotypical movie character with images of someone who is selfish, greedy and rude. But you, Tania, are the epitome of thoughtful, generous and compassionate and I will forever be in your debt for the kind and considered way you supported me from afar.

I highly recommend Waterhouse Lawyers to others who may be facing overwhelming situations regarding tax litigation, although, I hope to never require your services again!

Kindest Regards Tania,
Leisa F.

Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.

Thanks Tania.  Really appreciate how you have listed out the issues and what we need to do as next steps.  Glad I found you.

We are most appreciative of all your counsel and hard work on this matter.

It has been delightful working with you, and congratulations to you and your team for securing this excellent outcome for us.