We would like to thank Tania and her team for helping us through a very difficult challenge that we had with the ATO.   Through her knowledge and patience we had a successful outcome and are able to continue with our business.

We have learnt a very valuable lesson: don’t mess with the ATO and if you need help don’t put it off ,get in touch with Tania and she will do her utmost to help sort it out

Very kind regards

D&M

Dear Tania,

From my first contact with yourself and your firm, I knew I had contacted the right people to assist me in reviewing an ATO audit decision. How did I know that? I strongly felt that I would comfortably accept whatever outcome it may be, even if it was not the best, feeling confident that you and your team of experts would provide the best possible advice and chance to resolve the matter. Furthermore I also felt that you and your team do care about their clients and was impressed by your commitment. Was I right? Yes I was, your team achieved the best outcome that could have been expected: a win!

Dear Keerti,
Your dedication to resolving my taxation matter in the best possible way (“fighting tooth and nail” as you said) was remarkable and to say the least very much appreciated. You were approachable and always available for comments or explanations. Although it can be challenging, you were soon familiar with all the details of the evidence. Above all you were able to secure a win. I would have no hesitation whatsoever to recommend you.

Chapeau! as we say in my native French as a mark of gratitude and respect.

Best regards,

Didier

Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.