Tania, thank you sincerely for the result you have achieved with the ATO who carried out an audit on my 2002 return (in 2014!). This was an incredibly stressful time with no records, living in another country and an accountant who was very unhelpful.

You have achieved an amazing result, one which I could not have achieved without your professional help. My final ATO account was a mere 1.3% of the original ATO invoice. Now I can resume a normal life.

Sincerely,

Jasmine

Can I please just say how gobsmacked I was that you would make yourself available for a  client, let alone a new client on a Sunday. Unbelievable client service.!!!! .That is above and beyond service. You certainly are what your website promotes. Thank you.

OMG – it’s the truth – you told the truth – that’s a strategy?! I LOVE it – I’m so happy – however the [government agency] responds will be OK by me. It’s perfect, you have made sense of a time in my life and behaviour and responses I didn’t understand.

The reasoning and explanation in your letter is more valuable to me personally than the [agency’s] outcome. A win would be great, but no matter what happens, I can definitely take heed of this, develop better insight, work on improving my response to confronting and conflicting events and have a happier life, which is and must be the ultimate goal.

Seriously grateful and overwhelmingly impressed by your ability to nail the issues in such a way that I will have peace of mind no matter what the outcome.

Rosemary

I slept well last night for the first time in a long time, after which this morning, feeling rested was almost like a strange experience!

Many many thanks for co-ordinating such a positive and eventful meeting with the ATO. I was still in disbelief after we left, not only at the extraordinariness of the synchronicities that became apparent, but also at how everybody worked collaboratively towards a favourable resolution.

You were right in advising me the way you did beforehand, and I am tremendously grateful for that.

I’m looking forward to resolving all this soon and getting back on track with timely lodgement of my returns as and when they are due from now on.

Thank you again Tania, for your continued good work.

Michael K