Thanks Tania.  Really appreciate how you have listed out the issues and what we need to do as next steps.  Glad I found you.

Thank you so much for your help. I just wish we had found you two years ago when we first starting having problems with the Tax Office.

Well thank you God & thank you Tania! I’m so grateful to you for your advice and for the time and care taken in the delivery so I could trust you and follow that advice. A very happy Christmas to you and many blessings as you have given me the best gift I could hope for.

Lauren

Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.

I would like to thank you once again for being so honest and fair with me and I very much appreciate your gesture to reduce your fees.

I would certainly recommend you to anyone looking for a good lawyer and one with integrity.

John