Hello Tania,

I hope this note finds you well.

You may or may not recall our case.

I will keep this short, as I can imagine you are very busy, but wanted to update you of the outcome. After you went into bat for me against the ATO in 2018, due to them issuing a garnishee over the company leaving me nowhere to go.
With your persistence we reached an agreement…saving my life and my company!

In our last conversation you asked me to let you know how we ended up and told me “show them that we would make it”!

Today I am emailing you with an enormous smile on my face…our ATO Super Guarantee Account debt was finalised in August, 2020 and today we received the attached statement from the ATO…as of 8th December, 2020 this is also finalised.
It has not been an easy journey, especially with the additional challenges of COVID…but we survived!

Thankyou Tania from the bottom of my heart, as without you I would not be sitting here typing this email.
May I wish you, your family and colleagues a very Merry Christmas and a safe New Year.

Warm Regards,

Trisha F

My experience with Tania has been nothing short of awesome. Her expertise, her experience, her speedy work, and her cheery and pragmatic approach has been instrumental in giving us the direction we needed with our case. Tania is a superstar and we love working with her.

Dear Tania

I cannot thank you and your team enough for the work undertaken to have my charges completely withdrawn during recent matters I was facing with the ATO. It was absolute fate that I contacted your office, but it was the best decision I could have made. From the very first phone call, you treated me with kindness and respect, despite the situation I had found myself in.

When one thinks of a Solicitor, it is easy to go straight to the stereotypical movie character with images of someone who is selfish, greedy and rude. But you, Tania, are the epitome of thoughtful, generous and compassionate and I will forever be in your debt for the kind and considered way you supported me from afar.

I highly recommend Waterhouse Lawyers to others who may be facing overwhelming situations regarding tax litigation, although, I hope to never require your services again!

Kindest Regards Tania,
Leisa F.

Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.

Thank you so very much Tania.

Words cannot adequately express how grateful I am to you for your assistance with my complicated foreign matter.

You are approachable, understanding and patient and worked tirelessly, even over weekends, to attain an outcome beyond my expectations.

I’m finally able to sleep at night, thank you.