Thank you again so much Tania.

I can’t express how grateful I am.

You’ve turned everything around for my daughters and I, after a very difficult couple of years

Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.

I slept well last night for the first time in a long time, after which this morning, feeling rested was almost like a strange experience!

Many many thanks for co-ordinating such a positive and eventful meeting with the ATO. I was still in disbelief after we left, not only at the extraordinariness of the synchronicities that became apparent, but also at how everybody worked collaboratively towards a favourable resolution.

You were right in advising me the way you did beforehand, and I am tremendously grateful for that.

I’m looking forward to resolving all this soon and getting back on track with timely lodgement of my returns as and when they are due from now on.

Thank you again Tania, for your continued good work.

Michael K