Dear Tania

I want to thank you for responding so promptly to my request for assistance and thank you so much for assigning Lamees to look after our case.

She has been so very good to work with, I appreciate her skill at listening closely and understanding the specific details very quickly. She has assisted me personally by very gently managing my anxiety over this problem – by staying in touch and updating whenever possible.

We are of course hoping for a good outcome, but regardless of this it is comforting to know that she has a firm grasp of the issue and is dealing with it professionally and with sensitivity.

Kindest Regards

Forever Grateful

Mission Impossible Achieved

When I was audited by the ATOI was given the wrong advice by my legal and accounting advisers.  I was therefore left with a very unfavourable outcome and I had to object

I engaged the team at Waterhouse Lawyers for my audit objection and they were able to successfully reverse some very poor ATO decisions. I wish I had contacted Tania and team as soon as I received the original audit notice rather than trying to deal with the matter myself.

Unfortunately due to the original advice I had, the matter then progressed to something of a very serious nature. I contacted Tania and she very quickly returned my call and was able to give me advice at a time that was terrifying for me personally.

Tania and her team supported me through a really difficult time dealing with the ATO following a long illness. Tania was able to ensure that I was remitted the full amount of general interest charges that had been imposed by the ATO, in circumstances when my initial request for remission had been rejected with seemingly no proper consideration or good reason. The entire team were so supportive throughout. Without her support, I may not have proceeded to push for remission of the charges and, without her knowledge of the ATO and lobbying of relevant persons, I do not have confidence that my case would have been properly considered by the ATO the second time round. My heartfelt thanks to the entire team at Waterhouse Tax Lawyers.