Tania, thank you sincerely for the result you have achieved with the ATO who carried out an audit on my 2002 return (in 2014!). This was an incredibly stressful time with no records, living in another country and an accountant who was very unhelpful.

You have achieved an amazing result, one which I could not have achieved without your professional help. My final ATO account was a mere 1.3% of the original ATO invoice. Now I can resume a normal life.

Sincerely,

Jasmine

Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.

Tania, You were referred to me after a relentless three year audit of my taxation affairs by the ATO. As well as threatening my  means of livelihood, the audit caused enormous personal stress. But you achieved the impossible and liaised with the ATO to obtain an unbelievable result. I am so grateful to you.

As a result of your fantastic efforts I am now free to get on with my life. Thank you so much.

Mark