Dear Tania,

Well I would just like to thank you the hard work you applied in my case of non residency for tax purposes. Your background knowledge and experience in previous cases with yacht crew is clearly evident when dealing with Waterhouse.

The kind assistance throughout the ordeal was professional and courteous and was consistently kept up to date from start to finish, I will definitely recommend your firm to my fellow colleagues in the yachting industry!!!

After 13 years of not being aware of it, the ATO advised me of an issue… a financially crippling, life changing kind of issue.  Their timing was exceptional, with massive cutbacks at work, my employment future was uncertain, and a wife currently going through IVF the additional stress was almost unbearable.

I spent almost 6 months attempting to obtain the information I needed from the ATO with very little success.

In desperation I contacted Tania, and within a day of engaging her services she had cut to the core of the problem, obtained the information I had not been able to and explained clearly to me what the situation was.  Within a week she had investigated the options available to me, identified a recommended course of action and put me contact with the relevant people to assist.

Tania was extremely professional and empathetic, kept me updated constantly on her progress and achieved a favourable outcome.  My wife and I are so very grateful and it is an enormous relief to be able to put this behind us.

I would highly recommend Tania to anyone having tax issues of any kind.

Arran

That is such wonderful news about the remission of my GIC.

My tax predicament and trying to sort it all out has been rather worrying. I had managed to get myself in quite a state over it all.

But now light at the end of the tunnel.

I can’t thank you, Tania and your office enough for calmly and reassuringly guiding me through the process.

Thank you for taking on my case and thank you for the result – the sun is shining again.