I cannot recommend Waterhouse Lawyers highly enough. I am a tax agent and referred a client to the team at Waterhouse Lawyers who was in quite a bit of trouble after lodging numerous years of Income Tax returns very late but for good reason.

It was beyond me to try to tackle the issues we had with the ATO on our own. I was so relieved the first time I spoke with Tania, I just knew I could leave it in safe, capable hands. I was so confident after talking with her.

The staff handling everything communicated and updated us on the way and were a great support. We had an amazing outcome, but I knew they would achieve the result in the end, I just knew from the beginning.

You are all amazing there.

I hope not to use your services in future! But I am relaxed knowing there is a team out there that I can call on to assist any of my clients with the really big legal issues they have with the ATO.

Thank you all again. Thank you Tania. I hope we can keep in contact into the future.

After 13 years of not being aware of it, the ATO advised me of an issue… a financially crippling, life changing kind of issue.  Their timing was exceptional, with massive cutbacks at work, my employment future was uncertain, and a wife currently going through IVF the additional stress was almost unbearable.

I spent almost 6 months attempting to obtain the information I needed from the ATO with very little success.

In desperation I contacted Tania, and within a day of engaging her services she had cut to the core of the problem, obtained the information I had not been able to and explained clearly to me what the situation was.  Within a week she had investigated the options available to me, identified a recommended course of action and put me contact with the relevant people to assist.

Tania was extremely professional and empathetic, kept me updated constantly on her progress and achieved a favourable outcome.  My wife and I are so very grateful and it is an enormous relief to be able to put this behind us.

I would highly recommend Tania to anyone having tax issues of any kind.

Arran

OMG – it’s the truth – you told the truth – that’s a strategy?! I LOVE it – I’m so happy – however the [government agency] responds will be OK by me. It’s perfect, you have made sense of a time in my life and behaviour and responses I didn’t understand.

The reasoning and explanation in your letter is more valuable to me personally than the [agency’s] outcome. A win would be great, but no matter what happens, I can definitely take heed of this, develop better insight, work on improving my response to confronting and conflicting events and have a happier life, which is and must be the ultimate goal.

Seriously grateful and overwhelmingly impressed by your ability to nail the issues in such a way that I will have peace of mind no matter what the outcome.

Rosemary