OMG – it’s the truth – you told the truth – that’s a strategy?! I LOVE it – I’m so happy – however the [government agency] responds will be OK by me. It’s perfect, you have made sense of a time in my life and behaviour and responses I didn’t understand.

The reasoning and explanation in your letter is more valuable to me personally than the [agency’s] outcome. A win would be great, but no matter what happens, I can definitely take heed of this, develop better insight, work on improving my response to confronting and conflicting events and have a happier life, which is and must be the ultimate goal.

Seriously grateful and overwhelmingly impressed by your ability to nail the issues in such a way that I will have peace of mind no matter what the outcome.

Rosemary

Tania, again I want to thank you not just for your outstanding advice but also your compassion and understanding towards the whole situation. What you do is change people’s lives for the better in many ways.

Thanks soooo very much again.

Hi Tania,

I appreciate tremendously the advice and reassurance you gave me when I saw you . I never thought I could find help like that from anyone.

It was a pleasure meeting you and your staff.

That is such wonderful news about the remission of my GIC.

My tax predicament and trying to sort it all out has been rather worrying. I had managed to get myself in quite a state over it all.

But now light at the end of the tunnel.

I can’t thank you, Tania and your office enough for calmly and reassuringly guiding me through the process.

Thank you for taking on my case and thank you for the result – the sun is shining again.

Hi Tania,

You and your team worked tirelessly and we couldn’t have been more impressed or supported by you.  Your team’s professionalism, communication and honest support gave us reassurance during a very stressful time.

We received the best result which was only achieved by their you and your team’s commitment and hard work.