Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.

Tania, thank you sincerely for the result you have achieved with the ATO who carried out an audit on my 2002 return (in 2014!). This was an incredibly stressful time with no records, living in another country and an accountant who was very unhelpful.

You have achieved an amazing result, one which I could not have achieved without your professional help. My final ATO account was a mere 1.3% of the original ATO invoice. Now I can resume a normal life.

Sincerely,

Jasmine

I searched for a long time for responsive, knowledgeable tax advice.  I finally found it with Waterhouse Lawyers.

I had very technical matters to address, and Tania Waterhouse invested many more hours than I paid for, and successfully resolved the issues.  I am very happy with the outcome.

Equally valuable was the personal touch Tania brought to our interactions.  I will use Waterhouse Lawyers’ services for all my future needs.

I unreservedly recommend them for any taxation matters.

Reid

Dear Tania and team

I came to learn of my tax issues when I returned to Australia after having been working and living overseas. I had no prior communication with ATO so this matter took me by complete surprise. The internet was my first call and when I saw Waterhouse Lawyers I was immediately struck by their credibility that told me I had come to the right place.

From the very first enquiry Waterhouse Lawyer’s expertise on tax residence, experience and professionalism were simply impressive. Communication with Tania, Keerti and Amanda were focused and kind. With the ATO’s final positive decision all the charges and interests amounting to $107,000 were completely cleared. I am exceedingly grateful to Tania and her team and will gladly recommend Waterhouse Lawyers to anyone with tax issues.

Thank you so very much

Tania, I just wanted to say a huge THANK YOU for all you have done.

An ATO audit that was turning very ugly, thanks to an extremely uncooperative accountant, has now had an excellent result! I knew I needed professional help and finding you through an internet search was a godsend. You were able to turn this horrible situation around and knowing I had you in my corner, helped put my mind at ease.

Now today you’ve told me it’s all over, the review is complete and we’ve had a great success – what a relief. I can now breathe and refocus on my business.

Thank you Tania – you’re a star and I wouldn’t hesitate recommending you and your firm.