Good morning Tania,

Thank you again for all your help with the AustralianTaxation Office (ATO) Super Guarantee negotations.

I would like to thank you and your associates from the bottom of my heart, for your tireless work and efforts without I have no doubt I would not be sitting here today.

Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.

Good Morning Paul,

Just wanted to pass on our appreciation for assisting us today and supporting our company with the ATO interview, your professionalism and knowledge was fantastic, thank you.

We understand it’s still along way away but we feel comfortable that we have selected the right professionals for the long task ahead.

Tania, thank you sincerely for the result you have achieved with the ATO who carried out an audit on my 2002 return (in 2014!). This was an incredibly stressful time with no records, living in another country and an accountant who was very unhelpful.

You have achieved an amazing result, one which I could not have achieved without your professional help. My final ATO account was a mere 1.3% of the original ATO invoice. Now I can resume a normal life.

Sincerely,

Jasmine