Tania, I just wanted to say a huge THANK YOU for all you have done.

An ATO audit that was turning very ugly, thanks to an extremely uncooperative accountant, has now had an excellent result! I knew I needed professional help and finding you through an internet search was a godsend. You were able to turn this horrible situation around and knowing I had you in my corner, helped put my mind at ease.

Now today you’ve told me it’s all over, the review is complete and we’ve had a great success – what a relief. I can now breathe and refocus on my business.

Thank you Tania – you’re a star and I wouldn’t hesitate recommending you and your firm.

Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.

After 13 years of not being aware of it, the ATO advised me of an issue… a financially crippling, life changing kind of issue.  Their timing was exceptional, with massive cutbacks at work, my employment future was uncertain, and a wife currently going through IVF the additional stress was almost unbearable.

I spent almost 6 months attempting to obtain the information I needed from the ATO with very little success.

In desperation I contacted Tania, and within a day of engaging her services she had cut to the core of the problem, obtained the information I had not been able to and explained clearly to me what the situation was.  Within a week she had investigated the options available to me, identified a recommended course of action and put me contact with the relevant people to assist.

Tania was extremely professional and empathetic, kept me updated constantly on her progress and achieved a favourable outcome.  My wife and I are so very grateful and it is an enormous relief to be able to put this behind us.

I would highly recommend Tania to anyone having tax issues of any kind.

Arran

I am delighted with the results Tania has achieved in dealing with the Australian Taxation Office. My matter was complex.However, Tania was quick to understand the issues and able to prepare a strategy for my approval. Once I approved the strategy Tania immediately went to work and achieved a result my previous lawyers had not thought possible.

I believe Tania is a very intelligent and honest person. She has a great sense of intuition and a very commercial approach.  She also has a sense of urgency and diplomacy found only in a rare few.

Tania takes a pragmatic approach to solutions.  She has a very approachable manner and does not become intimidated by aggressive and complex situations.

I have no hesitation in recommending Tania to anyone needing assistance with their taxation matters.

Graeme

Tania, I am so very grateful for all your help over the past few months. Things turned out as I had hoped, but much better than expected. My sister will also be happy because she was concerned for me.

Thank you, thank you and thanks again. I just let out a huge exhale for I was almost holding my breath.

Of course I will be pleased to recommend you to others.