Thank you so much for your help. I just wish we had found you two years ago when we first starting having problems with the Tax Office.

Tania, I am so very grateful for all your help over the past few months. Things turned out as I had hoped, but much better than expected. My sister will also be happy because she was concerned for me.

Thank you, thank you and thanks again. I just let out a huge exhale for I was almost holding my breath.

Of course I will be pleased to recommend you to others.

Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.

Tania, again I want to thank you not just for your outstanding advice but also your compassion and understanding towards the whole situation. What you do is change people’s lives for the better in many ways.

Thanks soooo very much again.