Just when I thought there was no way to clear my ATO debt, Tania was there to negotiate on my behalf in a professional upfront honest caring manner. You are an Angel. Because of Tania, we are able to keep our family home, and have a life again free of the stress we had been suffering trying to clear a large debt.

Thank you sincerely Tania!

I would highly recommend Tania Waterhouse to anyone that has any form of debt to the ATO. Tania knows how to address an issue, and keeps you informed along the way. We can’t thank you enough on the professional guidance you provided based on your knowledge on taxation law, and what we can and can’t do. Once again, thank you!

Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.

OMG – it’s the truth – you told the truth – that’s a strategy?! I LOVE it – I’m so happy – however the [government agency] responds will be OK by me. It’s perfect, you have made sense of a time in my life and behaviour and responses I didn’t understand.

The reasoning and explanation in your letter is more valuable to me personally than the [agency’s] outcome. A win would be great, but no matter what happens, I can definitely take heed of this, develop better insight, work on improving my response to confronting and conflicting events and have a happier life, which is and must be the ultimate goal.

Seriously grateful and overwhelmingly impressed by your ability to nail the issues in such a way that I will have peace of mind no matter what the outcome.

Rosemary

Dear Tania and team

I came to learn of my tax issues when I returned to Australia after having been working and living overseas. I had no prior communication with ATO so this matter took me by complete surprise. The internet was my first call and when I saw Waterhouse Lawyers I was immediately struck by their credibility that told me I had come to the right place.

From the very first enquiry Waterhouse Lawyer’s expertise on tax residence, experience and professionalism were simply impressive. Communication with Tania, Keerti and Amanda were focused and kind. With the ATO’s final positive decision all the charges and interests amounting to $107,000 were completely cleared. I am exceedingly grateful to Tania and her team and will gladly recommend Waterhouse Lawyers to anyone with tax issues.

Thank you so very much