Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.

Good morning Tania,

Thank you again for all your help with the AustralianTaxation Office (ATO) Super Guarantee negotations.

I would like to thank you and your associates from the bottom of my heart, for your tireless work and efforts without I have no doubt I would not be sitting here today.

Thank you so very much Tania.

Words cannot adequately express how grateful I am to you for your assistance with my complicated foreign matter.

You are approachable, understanding and patient and worked tirelessly, even over weekends, to attain an outcome beyond my expectations.

I’m finally able to sleep at night, thank you.

Tania, again I want to thank you not just for your outstanding advice but also your compassion and understanding towards the whole situation. What you do is change people’s lives for the better in many ways.

Thanks soooo very much again.