Just when I thought there was no way to clear my ATO debt, Tania was there to negotiate on my behalf in a professional upfront honest caring manner. You are an Angel. Because of Tania, we are able to keep our family home, and have a life again free of the stress we had been suffering trying to clear a large debt.

Thank you sincerely Tania!

I would highly recommend Tania Waterhouse to anyone that has any form of debt to the ATO. Tania knows how to address an issue, and keeps you informed along the way. We can’t thank you enough on the professional guidance you provided based on your knowledge on taxation law, and what we can and can’t do. Once again, thank you!

Hello Tania,

I hope this note finds you well.

You may or may not recall our case.

I will keep this short, as I can imagine you are very busy, but wanted to update you of the outcome. After you went into bat for me against the ATO in 2018, due to them issuing a garnishee over the company leaving me nowhere to go.
With your persistence we reached an agreement…saving my life and my company!

In our last conversation you asked me to let you know how we ended up and told me “show them that we would make it”!

Today I am emailing you with an enormous smile on my face…our ATO Super Guarantee Account debt was finalised in August, 2020 and today we received the attached statement from the ATO…as of 8th December, 2020 this is also finalised.
It has not been an easy journey, especially with the additional challenges of COVID…but we survived!

Thankyou Tania from the bottom of my heart, as without you I would not be sitting here typing this email.
May I wish you, your family and colleagues a very Merry Christmas and a safe New Year.

Warm Regards,

Trisha F

After 13 years of not being aware of it, the ATO advised me of an issue… a financially crippling, life changing kind of issue.  Their timing was exceptional, with massive cutbacks at work, my employment future was uncertain, and a wife currently going through IVF the additional stress was almost unbearable.

I spent almost 6 months attempting to obtain the information I needed from the ATO with very little success.

In desperation I contacted Tania, and within a day of engaging her services she had cut to the core of the problem, obtained the information I had not been able to and explained clearly to me what the situation was.  Within a week she had investigated the options available to me, identified a recommended course of action and put me contact with the relevant people to assist.

Tania was extremely professional and empathetic, kept me updated constantly on her progress and achieved a favourable outcome.  My wife and I are so very grateful and it is an enormous relief to be able to put this behind us.

I would highly recommend Tania to anyone having tax issues of any kind.

Arran

Well thank you God & thank you Tania! I’m so grateful to you for your advice and for the time and care taken in the delivery so I could trust you and follow that advice. A very happy Christmas to you and many blessings as you have given me the best gift I could hope for.Lauren

Dear Tania, thanks for your help. You have been instrumental in keeping my spirits high these past few weeks as the ATO enquiry was one of many issues I had to deal with at present.

When it comes to tax correspondence and official dealings with the ATO the usual anecdote is always to seek expert advice, but advice given is only one part of the story. The personable approach, understanding of your clients’ pain points and delivering on that developed empathy is many times more valuable in effect than perhaps the advice itself.

You aced that approach when dealing with my situation, understood my story and went far beyond the mile or service benchmark that I would normally expect any professional consultant would go to.

So, in that regards, I unreservedly am happy to recommend you to any contact I know who wants to get the right advice and in a way that he or she are also satisfied with the interaction.